Help & Questions

Ordering your flowers

How do I place an order?

Browse our Catalog, choose your arrangement, and follow the checkout steps. If you have a special request, contact us before placing your order so we can discuss it with you.

Can I request a customised bouquet?

Contact us with your preferred colours, occasion, budget, and required date. We will confirm which options are available before you order.

Can I include a personal message?

If you would like a message included with your gift, contact us with the wording so we can confirm how to add it to your order.

Delivery & timing

Can you deliver to my area?

Enter your delivery address at checkout to check the available options and charges. For special delivery requests, contact us before ordering.

Can I arrange delivery for a particular date?

Contact us with your preferred date and delivery area before placing your order. Please wait for confirmation before relying on a specific delivery date or time.

How early should I order?

For a special occasion or customised arrangement, contact us as early as possible so we can confirm availability and preparation time.

Flower care

How do I care for fresh flowers?

Keep fresh flowers away from direct sunlight and heat. For cut flowers in a vase, use clean water and refresh it regularly. Follow any care instructions supplied with your arrangement.

How do I care for preserved flowers?

Do not water preserved flowers. Keep them indoors, away from direct sunlight, moisture, and humid areas. Handle them gently and follow the care instructions supplied with your arrangement.

Need more help?

How can I contact Liquid Bloom Studio?

Please use the Contact link in our website menu. For questions about an existing order, include your order number so we can help you more easily.